The Secret That Changes Everything
Let’s face it: success isn’t just about how hard you work, how skilled you are, or even how many hours you put in.
It’s about people.
Specifically, it’s about how well you understand them.
We’ve all had that coworker who seems impossible to get along with, the boss who’s never satisfied, or the client who changes their mind at the last second.
If you’re like most people, these interactions probably left you frustrated, confused, and questioning your sanity.
Here’s the kicker: it doesn’t have to be this way.
Imagine walking into any room, meeting any person, and immediately understanding what makes them tick.
Not only would you get along better, but you’d also find doors opening where walls once stood.
The secret?
Applying The Platinum Rule: Treat others the way they want to be treated.
To make it work, you’ll need to understand one simple tool: the Hippocratic temperament model.
Master this, and you’ll not only survive the chaos of dealing with different people—you’ll thrive.
The Problem You Don’t Know You’re Facing
Most of us grow up hearing about The Golden Rule: Treat others the way you want to be treated.
It’s a noble sentiment, but here’s the thing—it assumes everyone is like you.
The reality?
People are different.
What motivates you might stress someone else out.
What you see as respect, they might see as indifference.
Trying to apply your standards to everyone else is like trying to fit a square peg into a round hole.
Here’s where it gets tricky: in most industries, especially high-pressure ones like construction, there’s little room for error.
Miscommunication isn’t just inconvenient; it can cost time, money, or even your job.
I learned this the hard way.
Back in 2000, I got laid off because I didn’t understand my real job.
Sure, I thought my role was about wiring buildings and meeting deadlines.
But the truth hit me like a freight train: my job was to make my supervisor’s life easier.
Once I figured that out, everything changed.
And it wasn’t just about doing what I was told—it was about understanding how my supervisor operated, what they valued, and what stressed them out.
In short, I had to learn to read people.
The Cost of Not Learning This Skill
Before we dive into the solution, let’s pause for a moment.
Think about the last time you had a conflict at work.
Maybe it was with a boss who micromanaged you, a coworker who wouldn’t pull their weight, or a client who couldn’t make up their mind.
Now ask yourself: How did I handle it?
- Did you try to explain your point of view, only to be ignored?
- Did you get frustrated and disengage?
- Or did you just push through, feeling like nothing you said or did made a difference?
If you’ve ever felt stuck in these situations, you’re not alone.
Most people struggle to connect with others because they focus on their own perspective.
But here’s the painful truth: if you can’t adapt to the people around you, you’ll always be at a disadvantage.
The Platinum Rule and the Four Temperaments
The Platinum Rule flips the script.
Instead of treating others the way you want to be treated, you treat them the way they want to be treated.
To do this effectively, you need a framework.
Enter the Hippocratic temperament model, a simple yet powerful tool that categorizes people into four primary types:
- Choleric (The Leader): Bold, decisive, and goal-oriented. They love action and results.
- Hot buttons: Efficiency, control, and winning.
- How to approach: Be direct, confident, and results-focused.
- Sanguine (The Optimist): Energetic, social, and creative. They thrive on fun and connection.
- Hot buttons: Recognition, excitement, and relationships.
- How to approach: Be enthusiastic, engaging, and personal.
- Phlegmatic (The Peacemaker): Calm, steady, and dependable. They value harmony and stability.
- Hot buttons: Security, consistency, and teamwork.
- How to approach: Be patient, empathetic, and reassuring.
- Melancholic (The Thinker): Analytical, detail-oriented, and perfectionistic. They value structure and logic.
- Hot buttons: Precision, organization, and quality.
- How to approach: Be thorough, prepared, and logical.
To find out your temperament, you can take the quiz here: OSPP Four Temperaments Test
The Practical Application:
Reading the Room
Here’s the fun part: once you understand these temperaments, you can start “reading” people in seconds.
Imagine you’re meeting a new client:
- Do they jump straight into the bottom line? You’re likely dealing with a Choleric.
- Do they crack a joke or ask about your weekend? That’s classic Sanguine energy.
- Do they seem reserved and cautious? They’re probably a Melancholic.
- Do they focus on building trust before diving into details? That’s a Phlegmatic.
By recognizing these cues, you can tailor your approach.
And when you meet someone on their level—speaking their language, addressing their needs—you’ll find that even the toughest interactions become smoother.
The Construction Site Experiment
Let me take you back to my days in construction.
This wasn’t an industry known for emotional intelligence.
Tempers flared, patience ran thin, and egos were everywhere.
But it was also the perfect training ground for learning how to deal with people.
Take “Rackstraw,” one of my old supervisors.
He was the epitome of a Choleric—always in a rush, always focused on the end goal.
If you showed up unprepared or wasted his time, he’d let you have it.
But once I learned his temperament, I stopped trying to explain myself in long-winded ways.
Instead, I’d say, “Here’s the problem, here’s my solution, and here’s how it helps us hit the deadline.”
Guess what?
Dave started listening.
Then there was “Mike,” a classic Melancholic.
He didn’t care about speed; he cared about precision.
If I tried to rush him, he’d double-check every detail just to make sure I didn’t miss anything.
So instead of pushing him, I’d say, “Mike, I know you like to be thorough—can you walk me through your process so I can support you better?”
Suddenly, we were a team.
Why This Works Everywhere
The beauty of the Platinum Rule and the Hippocratic model is that they work in any setting.
- At work: Want to stand out? Make your boss’s life easier by understanding what they value most.
- In relationships: Tired of constant arguments? Learn how your partner processes emotions and tailor your approach.
- With clients: Want to close more deals? Address their hot buttons instead of pitching what you think is important.
This isn’t manipulation—it’s empathy in action.
By meeting people where they are, you’re not only more effective, but you’re also building trust and connection.
The Fun of Mastery:
Turning Challenges into Games
Once you get the hang of this, it stops feeling like work.
Instead, it becomes a game.
Picture this: you’re at a networking event, and you decide to see how quickly you can identify someone’s temperament.
The bubbly woman talking about her latest vacation?
Sanguine.
The guy checking his watch, clearly ready to leave?
Choleric.
The quiet observer near the snack table?
Probably a Melancholic.
Every interaction becomes an opportunity to practice.
And the more you practice, the more natural it feels.
You’ll find yourself navigating even the toughest situations with ease, like a martial artist who knows exactly how to counter any move.
The Superpower You Can Build
If there’s one thing I’ve learned, it’s this: success isn’t just about what you know—it’s about how well you understand others.
The Platinum Rule and the Hippocratic temperament model aren’t just tools; they’re superpowers.
They give you the ability to connect, adapt, and thrive in any environment.
So here’s your challenge.
Start small.
Learn the four temperaments.
Practice recognizing them in everyday interactions.
Pay attention to what makes people light up or shut down.
And remember—this isn’t about changing who you are.
It’s about understanding the people around you so you can bring out the best in them (and yourself).
Because when you master the art of dealing with people, you’re not just making life easier—you’re opening doors you didn’t even know existed.
And that, my friend, is golden.